AURUM EAST AFRICA
TRANSACTION PROTOCOL & PROCESS
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The Complete Transaction Process

Buying physical gold should never be opaque. Below is our complete 7-step customer journey: what we do, what you do, documents issued, and guaranteed timing.

1
Inception

Inquiry & Indicative Quote

The journey begins when a customer contacts our trading floor with a bullion product, desired quantity, and delivery location.

What We Do:
Review specification, verify stock in Nairobi vault or allocation schedule, and assign a dedicated licensed bullion officer.
What You Do:
Complete the 2-step quote form online or WhatsApp our trading desk with desired weight and preferred currency.
Documents Received:
Preliminary Indicative Estimate Sheet & KYC onboarding pack.
Turnaround:
Within 2 business hours
2
Due Diligence

Verification & KYC / AML Clearance

In full compliance with Kenya's Proceeds of Crime and Anti-Money Laundering Act (POCAMLA) and international sanctions databases (OFAC/UN), all bullion buyers undergo counterparty due diligence.

What We Do:
Conduct automated sanctions checks, verify corporate registration (CR12 / Certificate of Incorporation), and validate ID authenticity.
What You Do:
Provide clear scans of passport or National ID, proof of registered address (< 90 days), and proof of source-of-funds or dealer permit.
Documents Received:
Approved Counterparty KYC Clearance Number.
Turnaround:
Same day (typically 2–4 hours)
3
Binding Pricing

Proforma Invoice & Price Lock

Precious metals markets fluctuate every second. Once KYC is cleared, our trading floor issues an official, legally binding Proforma Invoice locking the spot benchmark for an agreed banking window.

What We Do:
Lock spot price via liquidity hedge, allocate physical inventory or crucible batch, and issue timestamped Proforma Invoice.
What You Do:
Sign the Proforma Confirmation and initiate bank transfer before the lock window expires.
Documents Received:
Timestamped Official Proforma Invoice with wire coordinates.
Lock Window:
60 to 120 minutes during market hours
4
Metallurgy

Assay & Laboratory Documentation

Gold is never settled on visual appearance. Every bar or lot is analyzed in our certified laboratories using non-destructive X-Ray Fluorescence (XRF) spectrometry and classic fire assay (cupellation).

What We Do:
Conduct multi-point metallurgical scan, determine fine gold purity (up to 999.9), weigh on calibrated analytical balances, and issue assay certificate.
What You Do:
Witness test in-person (for salon appointments) or review digital laboratory spectrometry breakdown report.
Documents Received:
Signed ISO 17025 Certified Laboratory Assay Certificate.
Turnaround:
Immediate for minted bars; 2–4 hours for raw doré melts
5
Settlement

Payment via Regulated Banking Channels

We operate a zero cash policy. All financial settlements occur through verified commercial banking channels: RTGS (Kenya), Fedwire / SWIFT (International), or regulated commercial escrow facilities.

What We Do:
Acknowledge incoming funds through corporate treasury bank desk and issue irrevocable receipt of payment.
What You Do:
Remit payment directly from the verified entity account named in the KYC clearance.
Documents Received:
Commercial Bank Remittance Advice & Formal Treasury Receipt.
Methods:
RTGS, SWIFT Wire, Escrow, Documentary L/C
6
Fulfillment

Secure Delivery, Collection, or Vault Custody

Upon payment clearance, physical possession is transferred based on client selection: (1) In-person private salon collection in Nairobi; (2) Fully insured armored air courier; or (3) Allocated bank vault storage.

What We Do:
Coordinate armored courier dispatch (Brinks / Malca-Amit / G4S) or prepare segregated vault custody lockers.
What You Do:
Attend collection appointment with photo ID or receive insured cargo consignment at designated bank vault.
Documents Received:
Armored Waybill, Handover Protocol, or Certificate of Vault Allocation.
Insurance:
100% Insured in Transit
7
Closing

Final Deeds, Tax Invoices & Export Permits

The transaction closes with a complete documentation bundle guaranteeing lawful title, tax compliance, and cross-border transport legality.

What We Do:
File monthly mining cadastre returns, complete customs declaration seals, and transfer unencumbered title deed.
What You Do:
Retain statutory copies for corporate treasury auditing and tax filing.
Documents Received:
Final Commercial Invoice, Certificate of Title, Ministry Export Permit, and KRA Customs Declaration.
Status:
Transaction 100% Completed
Inspect Operating Licences